Research Manager

Job Description

Position: Research Manager

Reports to: Research Lead

Start Date: Flexible

Location: Calgary, AB or Remote

Job Summary

Medlior seeks to pioneer the future of healthcare with data driven solutions, and our purpose is to foster decision-making with high-quality evidence.

As quarterbacks within our growing research consultancy, the Research Managers are responsible for managing a variety of diverse health outcomes research studies under the supervision and guidance of a Research Lead and Principal.

Research Managers are responsible for the successful project management of assigned Medlior studies, including, but not limited to, the execution of tasks to align with the contracted timelines and budget. They also contribute to all aspects of the study, from the development of the protocol to reporting and are responsible for internal and client communications. Research Managers supervise the work of junior staff and contractors and may be requested to line manage junior members of the team.

Research Managers at Medlior value teamwork and enjoy collaborating internally and externally to execute successful research studies. They are focused on delivering high-quality evidence and ensuring compliance to Medlior processes. In addition, their willingness to adapt, learn, and share novel solutions to improve our projects and processes are critical to success in this role.

Given the nature of the position, applicants should be comfortable with shifting priorities, a variable workload, and working within the constraints of tight timelines.

Qualifications

A research-based graduate degree, in a scientific or healthcare-related discipline. Formal training in epidemiology is an asset.
Familiarity with a variety of research methodologies, and at least an intermediate level understanding in at least one of Medlior’s area of focus (e.g., HTA, real world evidence, evidence synthesis). Experience with study design is an asset.
Minimum of 5-years of experience with healthcare-related research (a combination of education and/or experience may be considered)
Minimum of 2-years of experience with project management
Excellent Microsoft Office skills
Self-motivated, highly organized, and detail oriented
Able to work successfully within a set timeframe
Exceptional written and oral communication skills
Ability to establish and maintain effective working relationships with all members of the Medlior team, and the ability to work in an environment of continuous change and growth

General Responsibilities

Generally, the Research Manager will act as the project manager. As a project manager, the Research Manager is responsible for:

Leadership Tasks:

Managing, coaching, and mentoring junior staff (Research Associates, Research Assistants, Research Students).

General Project Management:

Responsible for execution of all project management/operation tasks of assigned projects
Consulted on methodological strategy with the Research Lead and Principal
- Responsible for raising any project-related issues with the Research Lead in timely and effective manner
- Responsible for preparing project deliverables and proposing solutions to Research Lead and/or Principal for any project issues that arise
Responsible for managing the project budget to align with contracting
Responsible for setting up, monitoring, and approving billable hours on time-tracking tool
Responsible for managing project timelines to align with contracting
Responsible for managing project resources by assigning tasks and estimating hours for project tasks using project-management software
Responsible for overseeing the work of Research Associates, Research Assistants, Research Students, and Contractors, including delegating responsibility, ensuring accountability, and reviewing contractor and student invoices and timesheets
Responsible for set-up and management of project-related tools (e.g., Distiller, EndNote, ShareFile, Qualtrics)

Communication:

Responsible for internal team communications
Responsible for scheduling and leading internal and/or external meetings, including preparation of meeting agenda, meeting minutes, and PowerPoint presentation slides
Responsible for preparing and sending client communications with minimal supervision, except for communications regarding scope, budget, and timelines

Deliverables:

Responsible for ensuring the completion and quality assurance of project deliverables
Responsible for ensuring all client feedback has been addressed appropriately or flagged for discussion with the project team
Responsible for ensuring clear, concise, accurate, and meaningful interpretation, communication, and presentation of results
Responsible for ensuring deliverables are client-ready (according to Medlior SOPs and templates) prior to review and sign-off by a Research Lead

Other responsibilities and duties include:

Contributing to the analysis and reporting on diverse health outcomes research projects
Participating in recruiting, selecting, orienting, and training employees
Preparing and leading in-house training activities
Providing and seeking regular feedback from all members of project teams
Complying with all Medlior policies and SOPs
Working in the best interests of Medlior and in accordance with the Core Values.

Person Specification:

Key Competencies
Organization and time management	This is key. You will be continually asked to meet the demands of clients and of your team, all while working to tight timelines. You consequently need to be able to work quickly and efficiently, without compromising quality.
Teamwork	Every project is a group project. Successes are shared, as are failures. You need to be the person who goes the extra mile for your teammates, and knows that when something goes wrong, there is a lesson in it for everyone.
Critical thinking and analysis	You have been described as a quick study. Your decision-making is logical, rational, and objective. You know you don’t know everything, so are good at asking the right questions.
Resourcefulness and initiative	You find ways over, around, and through barriers to success. You have examples of achieving results despite a lack of resources. You go beyond the call of duty, and show a bias for action.
Creativity and adaptability	You are the type of person who gets energized by change, not frustrated by it. You like to generate new approaches to solve old problems, and like finding innovations to established best practices.
Writing	Your writing is good enough that you would brag about it to your friends, were it not a weird and awkward thing to brag about. You are also hot on spelling and grammar. Bonus marks if you’ve ever been described as a pedant.
Communication	From communicating ideas to your team to presenting study results to clients, you organize and present information in a way that makes people sit up and pay attention.
Resilience	Deadlines can be tight, but you remain stable and poised under pressure. Comments on your hard work can sting, but you know they’re not personal.
Self-awareness	Every day is a school day. You recognize your own strengths and weaknesses, without getting defensive. You don’t rationalize mistakes or blame others.

Additional Information

Employment is contingent on the applicant’s confirmation of eligibility to be employed in Canada (i.e., a valid social insurance number and, if applicable, supporting documentation from Immigration, Refugees and Citizenship Canada [IRCC]). It is the applicant’s responsibility to ensure that they are legally entitled, pursuant to IRCC’s requirements, to work at Medlior.

Candidates will be contacted via Medlior email to schedule first-round interviews. Please ensure to check your Spam or Junk Mail email folder to prevent missed communication, and mark the email as “not junk”.

Please email us your resume and cover letters to HR@nullmedlior.com