As with patient experience surveys, physician satisfaction is an important measure for ensuring that high quality patient care is being provided.In Canada, the Canadian Medical Association, the College of Family Physicians of Canada and the Royal College of Physicians and Surgeons of Canada, conduct the National Physician Survey, a survey of doctors in Canada that asks about several components involved in their position – including demographics, training, workload and remuneration, as well as satisfaction.
Within the primary care setting, physician satisfaction surveys can be used to develop insights into several areas that impact patient care: How many patients do physicians see? How many hours a week are physicians working? Are physicians satisfied with their jobs? What factors impact job satisfaction? How have policy changes or reforms impacted their practices?
As noted in a recent systematic review, many of the factors associated with physician satisfaction can be modified1. Therefore, by surveying physicians, health systems (including primary care networks) are able to identify and examine factors that may impact physician satisfaction and dissatisfaction, allowing for improvements in practise that may ultimately improve patient care.
1Scheurer, D., McKean, S., Miller, J., &Wetterneck, T. (2009). U.S. Physician Satisfaction: A Systematic Review. Journal of Hospital Medicine; 4(9):560-568